Cost optimisation for UK eCommerce business
Worked with a major UK eCommerce business to identify cost-saving opportunities, focused on tech-enabled savings. Reviewed the fulfilment and logistics, customer service and marketing functions. Surveyed senior management and industry experts to identify the most impactful opportunities. Determined the financial impact and implementation effort required for each of the identified opportunities. Prioritized and sequenced opportunities and developed a three-year implementation plan. Helped opportunity business leads to confirm specifics of implantation plans and to kick-start priority initiatives with in-year savings potential.
